Scope
These Delivery Terms form part of the Public Offer Agreement of EV INDUSTRIES LLC and apply to every order placed on geargo.uz.
In Tashkent orders are delivered by GEARGO couriers; in the regions, by partner courier and postal services.
Delivery areas
- Tashkent: courier delivery to the door anywhere in the city.
- Regions of Uzbekistan: delivery to the door or to the courier service’s pickup point in every region.
- Pickup: free collection from Qora Qamich 2/4, Tashkent, Republic of Uzbekistan.
Delivery outside the Republic of Uzbekistan is not available.
Delivery times
| Destination | Delivery time |
|---|---|
| Tashkent | Next working day for orders confirmed by 15:00; often the same day |
| Regions of Uzbekistan | 2–5 working days, depending on the destination |
| Bulky items (wheels, tyres, body parts) | 1–2 working days longer |
| Pickup point | Usually ready the same or next working day — we message you |
Times run from the Order Confirmation and are estimates. If an order is running late we tell you; if it arrives more than 10 days after the confirmed date you may cancel the affected goods for a full refund.
Delivery cost
The delivery charge depends on the destination and on the weight and size of the order. It is calculated and shown at checkout before you place the order and is confirmed in the Order Confirmation. Pickup is free.
Handover
The courier calls before arriving. The order is handed to the Buyer or to the person at the delivery address who accepts it. With cash on delivery, payment is made at handover and a receipt is issued.
Inspection on delivery
Check the parcel in the courier’s presence: the number of items, completeness and the condition of the packaging. If the packaging is damaged or something is missing, note it with the courier, keep the packaging and tell us within 48 hours with photos — we replace or refund the affected goods.
Check the outer parcel and the product box without breaking the factory seal: an opened seal ends the right to return a product for change of mind, as explained in the Refunds & Returns Policy.
Missed delivery
If the courier cannot reach you or nobody can accept the order at the agreed time, we contact you to arrange another time or pickup instead. If delivery turns out to be impossible, the order is cancelled and any prepayment is refunded.
Pickup
Pickup orders are collected at Qora Qamich 2/4, Tashkent, Republic of Uzbekistan, Monday to Saturday, 09:00–19:00, once we message you that the order is ready. Give the order number or the phone number used for the order.
Transfer of risk
Until handover GEARGO bears the risk of loss of or damage to the goods in transit. Risk passes to the Buyer at handover; ownership passes on full payment.
Contact
- Phone: +998 90 927 0161, Monday to Saturday, 09:00–19:00
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- Address: Qora Qamich 2/4, Tashkent, Republic of Uzbekistan